Privacy and confidentiality
Communication with GlobalCerts: If you send GlobalCerts an e-mail through our “Contact Us” feature, the email address you provide will be used to contact you with our reply. Do not send private or confidential information to GlobalCerts via our website contact forms. Please use our “Open a Support Request” page to submit any confidential or personally identifiable information as required for proper troubleshooting of a technical support issue. GlobalCerts will never send you an e-mail message requesting your personal information, including your secure email passphrase or other login information. Any such request is a fraudulent attempt to gain your valuable personal information (a technique known as “phishing”).
Your information will never be used for marketing from third parties: We will never sell your information to any third parties, or share it with any other organization for marketing purposes.
“Cookies” are small pieces of data that websites store in your browser. These data files contain information the GlobalCerts informational website and applications can use to track and organize the pages you have visited, and to gather information. Some of our web-based applications use “cookie” technology to measure site activity and tailor information to fit your personal interests or needs. This helps us deliver a superior user experience that is designed to be fast, secure and personalized. GlobalCerts uses only “session” cookies; cookies placed by GlobalCerts are deleted when you close your browser, further protecting your privacy and security.
At our discretion, GlobalCerts may collect limited information about your connection to the Internet. This information includes your computer’s IP address, which is your numerical address on the Internet that lets our servers know where to send the web pages you view. This information is collected to help measure traffic to our site and the performance of our servers, and to help diagnose problems when they arise. This information does not identify you personally, and all site analysis is performed on a strictly anonymous sample of the information collected.
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